Refund time by Fingerworks?

Support about issues that aren't clearly in one of the above areas.

Moderator: The00Dustin

Post Reply
optimist1125
Regular
Posts: 38
Joined: 14 Jun 2005, 17:17
Location: NE Ohio
Contact:

Refund time by Fingerworks?

Post by optimist1125 »

Greetings all.
I regretfully sent in my backup Touchstream LP recently at Fingerworks' request as "not repairable". They offered what I considered to be a reasonable refund -- pending their receipt of the product. No offer of repair or replacement was made.

Anyone have experience with this since the doors closed? They did not acknowledge receipt [although USPS delivery confirmation did, to the PO Box Address], and they don't answer my subsequent email messages.

What turnaround time can I expect? Thanks.
--Linda
optimist1125
Regular
Posts: 38
Joined: 14 Jun 2005, 17:17
Location: NE Ohio
Contact:

Received Refund Today...

Post by optimist1125 »

Check arrived from Austin... amount as promised...
It took 13 days; not bad by any business standards.
--Linda
User avatar
ivanw
Zealot
Posts: 390
Joined: 29 Jul 2005, 12:32
Location: Paris, France
Contact:

Post by ivanw »

Thank you for sharing info, this let us know that Fingerworks is kind of not quite dead, yet.
Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests