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Hello, I am a new iGesture touchpad user and (surprise surprise) no one at Fingerworks answered my cry for help!

My touchpad has not been working consistently. Sometimes I can move the cursos/arrow, but it won't respond to a tap or double tap. Othertimes it doesn't "hear" my gestures at all. And frequently, when I am not touching anything, the cursor/arrow is shuddering on my screen as if a ghost were operating it. ANY SUGGESTIONS?

There was some good advice on the FW troubleshooting page, but the pad is still unreliable. I seem to need to rub the static (if that's what is causing the problem) off my touchpad about every 5 minutes!

Do y'all think it's defective and I should just return it and try to get a replacement? THANKS IN ADVANCE FOR YOUR ADVICE, Rachel H.

rayheck wrote:Hello, I am a new iGesture touchpad user and (surprise surprise) no one at Fingerworks answered my cry for help!

Your pretty much screwed on this. I was able to send my back for a full refund where I bought it. But basically, it's hosed, FW is hosed, it's all hosed.

Good luck, hope you can get your money back.

Wow Phil, you sound really tired.

Rayheck: Perhaps your pad is not defective after all -- check your desk for any sources of static. If you have a cell phone, fluorescent lights or other sources nearby, that might give you a hard time. Move things a few feet away and it should work better.