Hello, I am a new iGesture touchpad user and (surprise surprise) no one at Fingerworks answered my cry for help!
My touchpad has not been working consistently. Sometimes I can move the cursos/arrow, but it won't respond to a tap or double tap. Othertimes it doesn't "hear" my gestures at all. And frequently, when I am not touching anything, the cursor/arrow is shuddering on my screen as if a ghost were operating it. ANY SUGGESTIONS?
There was some good advice on the FW troubleshooting page, but the pad is still unreliable. I seem to need to rub the static (if that's what is causing the problem) off my touchpad about every 5 minutes!
Do y'all think it's defective and I should just return it and try to get a replacement? THANKS IN ADVANCE FOR YOUR ADVICE, Rachel H.
Rayheck: Perhaps your pad is not defective after all -- check your desk for any sources of static. If you have a cell phone, fluorescent lights or other sources nearby, that might give you a hard time. Move things a few feet away and it should work better.