* FWSEN16A Chips: Though someone seems to have found some floating around China, these rarely fail in the field, and the ones in China might not be in the correct chip package. Sensor chips are more likely to come unsoldered than fail in the field. Each handles an 8x2 block of electrodes and daisy chains down a row pair. So if diagnostics show some bad sensors in one or two adjacent rows, it's worth resoldering the FWSEN16A chips in that row, or if that fails replacing the chip directly underneath or down-row of the isolated failures. (...)
TorbenGB wrote:Hi Sue,
You might also want to try a full device reset: place the flat hand on the surface 5 times in a row; the device will completely reset itself. I don't know if you need to do it to both sides, but at least do it on the defective side. You'll need to load your configuration again afterwards, as this is also reset.
I don't know if this helps, but it certainly can't hurt.
Best of luck!
Users browsing this forum: No registered users and 1 guest