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Email from Support

After submitting a support request in March, I finally got a reply from FW Support today! The message is below: Dear FingerWorks Customer, Thank you for your email. Please take a moment to review the troubleshooting steps at http://www.fingerworks.com/troubleshooting.html. If you follow those troubl...
by GentleBen
19 Aug 2005, 02:19
 
Forum: News about FingerWorks
Topic: Email from Support
Replies: 0
Views: 1952

holy cow! Thanks for the heads up! I'm back up and running. As a lesson for all those with broken keyboards, even if the ribbon cable looks fine, break out the multimeter and run a continuity test on all circuits. If one comes up bad, then you should try a new cable!
by GentleBen
28 May 2005, 06:01
 
Forum: Members' introductions
Topic: Ben - New Orleans, LA USA
Replies: 2
Views: 2162

Ben - New Orleans, LA USA

Hello all, I purchased a Touchstream Dvorak last August in order to help with my RSI. It was a rough transition at first, changing from a mechanical QWERTY keyboard to a Dvorak TS. After the transition, things were great until the beginning of March, when my TS died on me. I've e-mailed support, but...
by GentleBen
04 May 2005, 16:42
 
Forum: Members' introductions
Topic: Ben - New Orleans, LA USA
Replies: 2
Views: 2162

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