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optimist1125
Regular
Joined: 14 Jun 2005
Posts: 50
Location: NE Ohio
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 Posted: Thu, 21 May 2009 14:45 Post subject: Multitouch DOA... Advice? |
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Hi all,
I bought a Multitouch from Stenovations after learning about it inthis forum last year.
At the time, it didn't work with my Vista Business laptop.
The USB device wasn't recognized.
But since I was using an LP at the time and under lots of work pressure, I put the Multitouch away. Wrong move on my part.
Today I tried it with an XP Pro SP2 laptop. The XP Pro OS does recognize the device as you'd expect, but the device is DOA; no keying, no pointer.
Same results on my new Samsung netbook running XP Home.
Might the vendor repair?
Am I completely out that $300?
Any suggestions?
Thanks.
_________________
--Linda |
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ivanw
Grizzled Veteran
Joined: 29 Jul 2005
Posts: 490
Location: Paris, France
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| Posted: Fri, 22 May 2009 9:06 Post subject: |
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| You could try contacting Stenovation, as I think they may still have a pile of those in storage somewhere ... ? |
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optimist1125
Regular
Joined: 14 Jun 2005
Posts: 50
Location: NE Ohio
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| Posted: Fri, 22 May 2009 15:26 Post subject: |
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Will do. Thanks.
_________________
--Linda |
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personwholives
Familiar
Joined: 13 Jun 2008
Posts: 28
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| Posted: Mon, 25 May 2009 2:05 Post subject: |
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| Didn't these ship with a bad firmware? Have you tried updating to the latest firmware on it to see if that helps? |
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optimist1125
Regular
Joined: 14 Jun 2005
Posts: 50
Location: NE Ohio
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| Posted: Mon, 25 May 2009 2:31 Post subject: Firmware for Stenovations... |
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I hadn't heard that.
Will explore. Thanks!
_________________
--Linda |
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